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Setup iPhone Striven Mobile

Striven HELP

Setup iPhone Striven Mobile

Owned by Adam Sheean
Last updated: Dec 03, 2024 by Nicholas Hallam
3 min read



Follow these instructions for the basic steps on how to run a stocktake.



1

Gathering Information from Customer

  • Striven Mobile App is installed on their iPhone

  • Existing Setup or New Setup.

  • Getting Staff ID & Pass for Striven POS to be used for Striven Mobile App.

  • Confirming that the staff is a admin as it doesn't work for POS Staff.

2

Existing Setup:

If it is not working on the existing setup. You need to Delete the app and install it again.

3

Registering the Device to Striven Mobile

Newly Setup:

Ensure the device is connected to the same Wi-Fi as the Server

Go to Server of the store you setting up for and check the IP from Striven Mobile Server

Login in to Striven Mobile App

Put the Server IP from the Striven Mobile Server on Stores Server & Press Save

This should prompt on the iPhone with the ID like below

Go to Server and enter the PIN to register the device & description e.g.. Allan iPhone

Press Connect on iPhone

Press Connect on Server.

This will successfully register the iPhone to Striven Mobile Server.

Confirm if it is successfully registered by clicking three lines on Top Left Corner & Press About

Confirm Station Number and Store Code

4

Checking Licensing on SLProg Server

Remote in to Striven License Server SLProgUpdate SFTP CLOUD via Team viewer

Search for Branch as per Mobile Server & Double Click to Load all the devices linked to it.

Look for the station as per App on iPhone and see if it it registered.

You also need to check if the requested features are all provided for the requested station. You can add particular modules by pressing red Arrow.

Note:
If it is still not working it might requires some troubleshooting as per Step 

5

Put the login details as per Staff code & Press Login

6

Troubleshooting:

If it is not registering the Station in SLProg Server go to Edit Branch and confirm if they have enough licenses

If not you need to increase it.

7

Licensing:

  • Paint Place stores are getting it for FREE at this stage.

  • All the other stores need to get charged. Consult Adam on the Cost for it.

8

Training:

Striven Mobile App.pdf

YouTube Video:



 

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