Striven HELP
Gift Card Promotion
- Adam Sheean
- Nicholas Hallam
- Nathan Bounds
- Robin Stephens
Follow these steps to process a promotional discount on Gift Cards for stores with INTEGRATED EFTPOS configured.
If you don't have INTEGRATED EFTPOS setup, then do the same procedure but you will need to do the Credit manually on the EFTPOS pin-pad
Create Gift Card Discount Product
NOTE!
If you have run this gift card promotion in previous years, check that this discount product doesn't already exist. Do a search for GIFTCARDDISCOUNT barcode or “Gift Card Discount” description and see if it comes up. Only do the following steps if this product doesn't exist.
Ensure you create this discount product as a Non-Inventory product that has NO GST.
Step | Image | |
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| 1 | Click on Stock, Entry, Enter Stock | 
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| 2 | Click on F5 - New A - Auto create new code | 
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| 3 | Description: Gift Card Discount Barcode: GIFTCARDDISCOUNT Type: Normal Stock
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| 4 | Department: 0 Supplier: 0 Creditor: 0 | 
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| 5 | Change the Purchase and Sales tax fields to NOGST
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| 6 | Leave Retail price as $ 0.00 | 
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| 7 | Click on General tab on right side. Change Inventory Item to No | 
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| 8 | Click on the User Fields Tab on the right side. Change Reward Points to No |  |
| 9 | Press F9 to save. |
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POS - EFTPOS Gift Card with discount process
Follow these steps to create an EFTPOS Gift Card sale with the promotional discount applied.
Step | Image | |
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| 1 | In POS, login as normal |
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| 2 | Scan the Gift Card |
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| 3 | Fill in the Voucher Number Enter in the Voucher Amount NOTE: The full amount without the discount Press F9 to Save that Gift Card into the sale. | 
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| 4 | Now type in the barcode of the Gift Card Promotion product you created earlier. In this example GIFTCARDDISCOUNT barcode
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| 5 | Enter in the POSITIVE DISCOUNT amount to be given to the customer. (Example: $ 20 for a 20% discount from a $100 gift card). Press F9 to return to POS. | 
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| 6 | Now press the minus key twice to change the quantity to minus 1 (-1) (or click in the Quantity field and change to -1) Ensure you don't give a NEGATIVE Quantity and a NEGATIVE amount | 
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| 7 | Add other items if required. |
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| 8 | Press F9 to finalise the sale. Tender this transaction as usual. The customer will only pay for DISCOUNTED amount. |
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| 9 | After the sale has been successfully tendered, it will prompt for the Gift Card with the FULL amount (before the discount). Put that Gift Card into the EFTPOS machine and it will put the full amount onto the gift card. |
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| 10 | It is recommended that you do a Balance Check on the gift card to ensure that the sale and the load has been performed successfully |
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POS - (Vii) Physical eGiftCard with Discount process
There are 3 different types of Vii Gift Cards available.
$50
$100
A variable dollar amount ($10 to $1,000)
Each type of Gift Card has a unique barcode which is assigned to three different Stock Items.
Step | Image | |
|---|---|---|
| 1 | In Point Of Sale, the POS operator scans the barcode on the back of the gift card box. This is the barcode on the top right corner of the packaging (1). | 
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| 2 | Striven will prompt with the Voucher Entry window to scan the gift card barcode. The POS operator now scans the barcode on the Gift Card (in the window at the bottom of the packaging - (2) above). This is the “Voucher Number”. | 
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| 3 | If the barcode scanned in POS was one of the Fixed Value Gift Cards ($50/$100) it will load the Fixed Value into the prompt and the Voucher Amount cannot be changed. |  Fixed Value Gift Card ($100) |
| 4 | If the barcode scanned in POS was the Variable Value Gift Card, the prompt will allow the user to enter the Voucher Amount to Load onto the Gift Card (default is the minimum of $10). The variable Voucher Amount can be any value between $10 and $1000 (any value entered outside this range will display an error and adjust the Voucher Amount accordingly). NOTE: Enter the full amount without the discount |  Variable Value Gift Card
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| 5 | Press F9 (or click the F9-Save button) to Save the Gift Card information entered. |  |
| 6 | Operator to write the “Date of Issue” on the back of each card (in the window on the Gift Card box). |
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| 7 | Now type in the barcode of the Gift Card Promotion product you created earlier. In this example GIFTCARDDISCOUNT barcode
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| 8 | Enter in the POSITIVE DISCOUNT amount to be given to the customer. (Example: $ 20 for a 20% discount from a $100 gift card). Press F9 to return to POS. |
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| 9 | Now press the minus key twice to change the quantity to minus 1 (-1) (or click in the Quantity field and change to -1) Ensure you don't give a NEGATIVE Quantity and a NEGATIVE amount |
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| 10 | Add other items if required. |
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| 11 | Press F9 to finalise the sale. Tender this transaction as usual. The customer will only pay for DISCOUNTED amount. |
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| 12 | Provide the customer with a receipt which will have a Reference Number with confirmation that the Gift Card has been loaded with the correct value. |
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Related Documents
If you have Integrated EFTPOS, it is a good idea to ensure that your Gift Card products have been setup as an “Electronic Gift Card” Stock Type.