Striven HELP
Setup a Cash Drawer
- Adam Sheean
- Nicholas Hallam
- Sabina Paudel
- Tyson In
Follow these instructions on the machine that you would like the cash drawer to open when you do a sale.
Note:
The cash drawer is triggered by the thermal docket printer, so you must have a thermal docket printer either attached to this machine or have access to the printer over the network.
You must setup the Docket Printer in Windows first, then ensure that the "Docket" Printer has been setup in the POS Settings.
If the printer is a Citizen docket printer ensure that the following is done in the Windows printer driver settings:
NOTE: ADAM TO GET SCREEN SHOTS WHEN THIS IS DONE
Action | |
|---|---|
| 1 | Right click on the Citizen Thermal docket printer, and select Printer Properties |
| 2 | Click on Advanced and ensure that the "Open at end of Job" is unselected. |
Follow these instructions to ensure the Docket printer has been setup correctly in POS settings (After physically setting up the printer in Windows first).
Action | |
|---|---|
| 1 | Load up POS Settings from the POS menu.  |
| 2 | Click on the Printout Type tab. Then click on the dropdown under Printer Location for the Docket printout type (the first line). Select the new Docket Printer that had been created in Windows.  |
| 3 | Ensure you have change the following: Paper: Docket Roll Mode: Thermal  |
| 4 | Press F9 to save. |
Now change the Till Code which tells the printer how to open the cash drawer.
Action | |
|---|---|
| 1 | Type in Till in the search area, and select Enter Till Codes  |
| 2 | Press Enter a couple of times. In the Till Open Type select the Cash Drawer type you wish to use. If the printer is an Epson or Citizen thermal docket printer select: Epson or BLACK Citizen Thermal Printer.  |
| 3 | Press F9 to Save. |
| 4 | To test the cash drawer is working, load up POS and login. Hold down CONTROL button and press T (for Till). Yes to open drawer. It "should" open the drawer. |