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How to apply debtor payment

Striven HELP

How to apply debtor payment

Follow these instructions to apply payment received from Debtor.



Action

Action

1

From the Striven main menu, click on Debtors, Processes, Enter Debtor Payments.

Enter User Id & Password

2

Enter debtor name or Id

3

Enter pay amount which will automatically assigns payment to oldest invoice

or you can manually enter amount paid next to invoices



4

Select Save (F9) to save payment

Select how payment was received



5

Remittance advice will automatically be emailed to customer if setting has been set in debtor details. Option to print and mail remittance advise also.



Allocate an Over Payment to an Invoice

 

 

 

 

 

1

In the Payments screen, Click on the O/Pay line

2

Press F5 - Tag Toggle

 

3

Click on the invoice you want to use the Over Payment on

Press F5 - Tag Toggle

Press F9 - Save

 

 

Refund overpayment/zero out balance if there is overpayment.

If you want customer not to be on credit and want their overpayment to zeroed out, follow below steps:

 

 

 

 

Customer’s account looks like this:

image-20250217-005203.png

Go to Debtor <Debtor payment < enter Debtor number

image-20250217-005252.png

Tag toggle overpayment line and enter the amount in negative as highlighted in the image

image-20250217-005431.png
Click YES

Choose the right refund method and save it

image-20250217-005520.png

You will get a receipt as shown in the image

image-20250217-005557.png

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