Striven HELP
How to apply debtor payment
Follow these instructions to apply payment received from Debtor.
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1 | From the Striven main menu, click on Debtors, Processes, Enter Debtor Payments. Enter User Id & Password |
2 | Enter debtor name or Id |
3 | Enter pay amount which will automatically assigns payment to oldest invoice or you can manually enter amount paid next to invoices |
4 | Select Save (F9) to save payment Select how payment was received |
5 | Remittance advice will automatically be emailed to customer if setting has been set in debtor details. Option to print and mail remittance advise also. |
Allocate an Over Payment to an Invoice
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1 | In the Payments screen, Click on the O/Pay line | |
2 | Press F5 - Tag Toggle |
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3 | Click on the invoice you want to use the Over Payment on Press F5 - Tag Toggle Press F9 - Save |
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Refund overpayment/zero out balance if there is overpayment.
If you want customer not to be on credit and want their overpayment to zeroed out, follow below steps:
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Customer’s account looks like this: | |
Go to Debtor <Debtor payment < enter Debtor number | |
Tag toggle overpayment line and enter the amount in negative as highlighted in the image | Click YES |
Choose the right refund method and save it | |
You will get a receipt as shown in the image |